Mercedes: 01508 522995
General: 01508 521886

Mon-Fri 8 - 17:30 Sat-Sun Closed



Mercedes Benz and SMART experts

Scarlett Autos specialise in the maintenance and repair of Mercedes Benz and SMART vehicles. We have access to the same Star diagnostic equipment that Mercedes dealers use, but we charge a fraction of the price. Additionally, any work we do will not affect your vehicle's warranty, so you can rest assured that it is in safe hands. Look no further for a Mercedes expert in Norfolk!

Mercedes Benz Star Diagnostics in use
Mercedes Benz Star Diagnostics equipment on work bench
Mercedes Benz Star Diagnostics equipment attached to white mercedes SUV

Professional Vehicle Inspection

We have the skills and experience necessary to inspect your Mercedes to the highest standard. You will be notified of any work that is required, and potential costs, before it is carried out.

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We utilise the latest in diagnostic equipment for both OBD and OBD2 ports which helps us to rapidly and safely diagnose problems with your vehicle. This is compatible with most makes and models of car.

We also have access to Advanced Mercedes Star Diagnostic equipment, supplied by Mercedes themselves, ready for all models of Mercedes vehicle and ECU programming.

Scarlett's Service Promise

As part of our commitment to our customers we offer a complete parts and labour guarantee for total peace of mind. We will inspect your vehicle and contact you prior to any repairs. No repairs are carried out without your authorisation. We aim to be completely up front with our costs and have no hidden charges.


We strive to ensure that your vehicle is repaired as quickly as possible to ensure we keep you on the road. Loan cars are also available subject to availability.

Professional Vehicle Inspection

We will thorougly check your vehicle for faults using the latest in diagnostic equipment. You will then be notified of any work identified and costs that could be incurred.

Garage with mercedes cars undergoing maintenance and repairs

Read our testimonials from our happy customers:

Five star review

1 months ago

I have a 2004 SLK 350 R171 which I intended to take to France to rally in September. Scarlett Auto Service’s listened carefully to my concerns, and with attention to detail ensured that not only was it fit to take to Bordeaux, but that I won the overall rally beating an Aston Martin, Porsche, Jaguar & Ferrari over 2 days. Had no issues at all for the entire trip. Not bad for an 18 year old car. What I really like about this friendly & accomplished garage is that  they fully engage, include you in the process, and nothing is seemingly too much trouble. I had, for example, a problem with the wing mirror motor assembly and Scarlett’s went to some trouble to source an affordable original second hand replacement. Something that previous garages had not attempted. The work I requested was done to a very high standard; with a wide range of expertise being shown; they invited me to inspect their work: & importantly I am always made to feel welcome. As a fussy Mercedes owner I trust them implicitly & would not take my car anywhere else.

Andrew Rayment

Customer who took part in a classic car rally standing next to his Mercedes Customer who took part in a classic car rally standing next to his Mercedes in France Rally trophy
Five star review

2 month ago

I use Scarletts Auto Services to look after my Ford Escort RS Cosworth. Stuart and his team have always been very professional, reliable and trustworthy and I feel totally at ease leaving my car with them. I would highly recommend Scarletts.

Jason S

Five star review

6 months ago

This is a great garage very honest and fantastic service. All the staff are experienced Mechanics. They are always very busy which is a great indicator of their quality work. I would highly recommend.

John J

Scarlett Autos mechanics in red jumpsuits holding new tyres.

Book a trusted mechanic

Call us now:
Mercedes: 01508 522995
General: 01508 521886

Contact Us

Contact us for a quote:

01508 521886